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Frequently Asked Questions

Khas oud and Perfumes Company was established in the Emirate of  Sharjah in 2011. The idea originated with a group of creative and eager people to achieve the best achievements in the perfume world. That how was the creation of the luxury brand. Our brands are characterized by the purity and quality of their natural ingredients. Our experts select these ingredients with extreme precision and care to the highest standards

Our branches are located in:
Sharjeh - Helwan District, on Wasit Street mobile 0097156522428
Al Ain City - Al Ain Mall Mobile 00971565224285
Al Dhaid City - Next to Al Dhaid Wedding Hall Mobile 0565224279
Fujairah City - Fujairah City Center Mobile 00971565224286
Abu Dhabi City - Delma Mall 0097156224284
Kingdom of Saudi Arabia - Riyadh Al-Faisaliah Tower in Harvey Nichols
Oman - Shinas state

Yes, you can, as Khas Oud and Perfumes provides an easy online  buying environment. This is done by choosing your products that you want to buy, then you make a one-time login so you have an account on our store  that facilitates your purchase in the next time

Facilitate the purchase process in the coming times, as you are satisfied with logging in.

- Obtaining points equal to the sum of what was paid in the purchase process within the online store

- Get details of new products and the latest offers through e-mail or WhatsApp


Every 1000 points is exchanged for 50 dirhams, or you can use it to buy from the online Store, as each product has a specific value of points.

Khas Oud and Perfumes Company provides a variety of options to buyers, including perfumes, oud, incense, amber, musk, gift boxes, personal care products and others.
Your purchase through our online store guarantees high confidentiality of all your banking data, including your account numbers and address details, as our online store has been equipped with the best technology to protect against infiltration or penetration.
Within the UAE, payment can be made with a Visa or cash upon delivery. In the Gulf Cooperation Council countries, payment is made through the card upon completion of the purchase through the online store.
Within the UAE within two working days. In the countries of the Gulf Cooperation Council, it needs between 4-7 working days, and it may exceed that according to the laws and provisions applied in each country, in addition to factors outside of control.
You can view the terms and conditions for returning the product at https://www.khasoud.ae/returnpolicy
Khas oud company always strives to ensure that customers gets the best and finest products, as the stability of the smell depends on the surrounding weather factors, the type of clothing and the number of sprays, but the average stability in general lasts for a period of minimum 8 hours and up to 36 hours
All of our products have been subject to quality selection and efficiency assurance, but that does not mean there may be no defect, so you can contact us directly to replace the product with the need to present the original invoice and add to prove that the defect in the product was not caused by misuse or negligence on the part of the buyer.
We have accounts on all social media platforms, which you can through the links to these platforms on the our store to share with your friends



To our valued customers in Saudi Arabia, we would like to inform you that 15% VAT will be collected during the shipment delivery process